Thursday, April 19, 2018

Missing cron executions

Hi there,

We received reports that multiple cronjobs executions were missed without any trace this morning.

It appears that one of our database servers stopped responding some time after our recent reconfiguration, while our health check script failed to detect and kept sending database queries to it. That's why some cronjobs didn't execute.

The problem was fixed and a new reliable health check script was added to prevent it from happening again. Your cronjobs should be working fine from now on.

I'm really sorry for the recent problems.

As a token of our apology, I have added a credit of 5% of your account plan price to your account balance.

If you encounter any problem with SetCronJob, please let us know ASAP.

Best regards,
Nguyen An Thuan.

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